This website (“Website” or “Service”) https://www.ezuno.com (“ezuno.com”) and Support (“Support Center”) are operated by FAW GmbH (“FAW”, “us”, “we”, or “our”), an Austrian software company headquartered in Softwarepark 32a, A-4232 Hagenberg im Mühlkreis, Upper Austria. For more information please refer to the imprint of FAW.

This Privacy Policy informs you of our policies regarding the collection, use and disclosure of Personal Information or Personally Identifiable Information when you use our Website or Service and our Support Center.

You can contact us by email. Depending on your request, the information you choose to send may include your name, email address, company, number of users, licensing information, technical environment and a description of your question or support issue.

The contact, free-license and support buttons open a prepared message in your own email application. You can edit the message before sending it. This website has no online forms and does not submit or store the contents of these drafts. We receive your email address and message only if you send the email.

No customer account or login is required to browse this website. Your browser still sends the technical connection data needed to deliver the requested pages and files to the hosting provider.

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information may help us to better respond to your individual needs)
• To improve our Website or Service and our Support Center (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
• To send periodic E-mails (the E-mail address you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.) Note: If at any time you would like to unsubscribe from receiving future emails, send a request to ezuno@ezuno.com.

This static website is hosted using GitHub Pages. To deliver pages and downloads and operate and secure the hosting service, GitHub receives technical request data such as your IP address, the requested URL, date and time, and information sent by your browser. We do not operate our own visitor analytics or a contact database in this website.

This website does not load Google Analytics or other analytics scripts. Fonts, images, stylesheets and the website script are served locally from the same website.

The website code does not set cookies and does not use local storage or session storage.

The optional video is provided by Vimeo. No Vimeo player is loaded until you choose to play the video. After that click, your browser connects to Vimeo and transmits connection data, including your IP address. The player uses Vimeo's do-not-track setting; Vimeo may still process data needed to provide the video. You can use the rest of the website without playing it.

GitHub provides the website hosting. Email enquiries are handled through our email service and our sales or support processes. If you choose to play the video, Vimeo provides the player. These services may process personal data as part of providing their services.

Information about the hosting provider is available in the GitHub General Privacy Statement. Information about the optional video provider is available in the Vimeo Privacy Policy.

Sending a license, sales or support enquiry does not subscribe you to marketing emails. If you have subscribed separately and would like to unsubscribe, please email ezuno@ezuno.com.

We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

If FAW GmbH is involved in a merger, acquisition or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

We do not sell personal information submitted in email enquiries. We disclose it only as needed to handle your request, provide the requested service or comply with applicable legal obligations.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

This website has no checkout, online payment gateway or credit-card form. Orders and licensing requests are handled separately through the contact process.

GitHub and Vimeo operate internationally and may process personal data outside Austria and the European Economic Area, including in the United States. The providers' privacy statements describe their locations and the safeguards they use for international transfers.

Our Website or Service and our Support Center may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s website. We strongly advise you to review the Privacy Policy of every website you visit.

WE HAVE NO CONTROL OVER, AND ASSUME NO RESPONSIBILITY FOR THE CONTENT, PRIVACY POLICIES OR PRACTICES OF ANY THIRD PARTY WEBSITES OR SERVICES.

This Website or Service and our Support Center do not address anyone under the age of 13 (“Children”).

We do not knowingly collect Personally Identifiable Information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

This Privacy Policy applies only to information collected through this Website or Service and our Support Center and not to information collected offline.

Opening a page is not consent to marketing or to sending a contact message. Optional external video content is loaded only after you choose to play it.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of this Website or Service and our Support Center.

If you have any questions regarding this Privacy Policy – or for other general questions – please contact us at ezuno@ezuno.com.